Family Services employee assistance program.

Strengthening the health of employees, families, organizations and communities.

It’s all about providing the right support at the right time. Our four-time award-winning Employee and Family Assistance Program (known as FSEAP – Family Services Employee Assistance Program) enables employees and union members to function at their best and help them through some of the concerns that impact their personal and workplace lives. Through face-to-face, telephone, online, email/two-way chat and video counselling, proactive consulting, and self-help tools, we offer impactful solutions that are proven to work.

Since pioneering the employee assistance programs (EAP) in 1975, FSEAP has become a leading national provider of wellness solutions and organizational consulting. We’ve always been under the same ownership, Family Service Canada, and are the country’s only national, not-for-profit provider. All of our proceeds go back to support crucial community social service programming across Canada – delivering on our promise to sustain healthy workplaces and strong communities.

Support for Employees

Strengthen your resilience with FSEAP

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FSEAP (Family Service Employee Assistance Program) provides confidential, professional counselling services for employees and their immediate family members. Through FSEAP, individuals can access support for a range of personal and workplace concerns, such as stress management, mental health, relationships, work-life balance, and more. The program is designed to offer short-term services to assist in resolving challenges and improving well-being, all while ensuring privacy and confidentiality.

How to Access EAP Counselling

Accessing FSEAP services is easy and confidential. Employees or their immediate family members can reach out directly by calling our office to schedule an appointment. For more details, please check with your HR department or contact us directly to learn more about the specific benefits available through your employer’s program.

Support for Employers & Companies

Keep your workforce healthy, focused, and at work

A logo for fseap that says now we 're talking

FSEAP provides employers with the resources and guidance needed to create a positive and supportive workplace culture. Our services include proactive consulting, organizational assessments, and customized wellness programs, all designed to address workplace challenges and enhance employee well-being. With a focus on prevention, FSEAP helps organizations manage employee mental health, stress, and productivity concerns while fostering a resilient, engaged workforce. Our confidential and professional approach ensures that both the organization and its employees thrive, ultimately leading to a healthier and more productive work environment.

Find the Right EAP Plan for Your Organization

We are more than an EAP provider, more than counsellors, more than account managers. We are a different kind of EAP provider. FSEAP is a national program of Family Service Canada delivered by a nationwide network of licensed family service agencies. As the only national, not-for-profit, community-based EAP provider in Canada, we are unique.

Contact us for your personalized quote. We're ready to help your organization thrive.

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